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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reviews we receive.

In 2018 we were delighted to be awarded a Gold Trusted Merchant status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking with MagicBreaks | Rating:
Customer comment: Fast and efficient service. Read more
Support team reply: Thanks for sharing your booking experience with us here at MagicBreaks, please let us know if you have any questions in the meantime :) we are always happy to help. Have a wonderful rest of your day. Kind regards, Christina

Your experience in booking with MagicBreaks | Rating:
Customer comment: Easy booking great advice about the parks

Dave was especially helpful in helping me book the right holiday for me affordable and he was very cheerful
Read more
Support team reply: Hi there, thank you so much for taking the time to share your experience with us. We are so glad to hear how helpful one of our MagicBreaks agents were in helping you find the perfect magical trip. Please feel free to leave us a review on our Facebook page as well- https://en-gb.facebook.com/magicbreaks/ Have a magical rest of your day! Kind regards, Christina

Your experience in booking with MagicBreaks | Rating:
Customer comment: Another amazing service by MagicBreak’s Belinda. Didn’t pressure or rush me, but instead showed patience, helped me with my worries and to find the best deal. Thank you! Read more
Support team reply: Hi there, thank you so much for taking the time to share your experience with us. We are so glad to hear how helpful one of our MagicBreaks agents were in helping you find the perfect magical trip. Please feel free to leave us a review on our Facebook page as well- https://en-gb.facebook.com/magicbreaks/ Have a magical rest of your day! Kind regards, Christina :)

Your experience in booking with MagicBreaks | Rating:
Customer comment: Polite, friendly and helpful. Read more
Support team reply: Thanks for sharing your booking experience with us here at MagicBreaks, please let us know if you have any questions in the meantime :) we are always happy to help. Have a wonderful rest of your day. Kind regards, Christina

Your experience in booking with MagicBreaks | Rating:
Customer comment: They responded quickly on the chat. They called back at the exact time they said they would. They responded to emails out of hours. Read more
Support team reply: Thanks for sharing your booking experience with us here at MagicBreaks, please let us know if you have any questions in the meantime :) we are always happy to help. Have a wonderful rest of your day. Kind regards, Christina

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MagicBreaks by World Travellers is an Accredited Body Member of The Freedom Travel Group Ltd, ATOL 6042.

 

Your Financial Protection
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

 

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