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MagicBreaks Reviews & Testimonials

We take your feedback seriously, your experience is very important to us.

 

We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.

 

We are delighted to have been awarded the Platinum Trusted Service Award by Feefo for consistently achieving a score of 95% or higher three years in a row!

What are people saying about MagicBreaks

Click Here to Enquire About Your Next Magical Holiday
Average Customer Rating: 4.9/5
Independent Service Rating based on 242 verified reviews
Read all reviews
Independent Service Rating based on 242 verified reviews
Customer rating:
"Service top quality"
Customer rating:
"First class service. Very helpful friendly staff. Always quick to get back to you. I've used magicbreaks many times and will continue to do so."
Customer rating:
"Excellent knowledge and very helpful when asking advice and questions .
First time used and would certainly use again."
Customer rating:
"Lisa handles every booking with care and commitment to excellent customer service!"
Thank you for your great feedback! Lisa will be delighted to read this.
Customer rating:
"Great service. I rang up to book a Disney land holiday and spoke to Leah, she was really helpful and friendly and got our holiday booked for us."
Thank you for your kind words! We're delighted you're happy with Leah's service.
Customer rating:
"Helpful service and good holidays deals"
Thank you for your great review!
Customer rating:
"Always a brilliant company to deal with. Friendly staff and very helpful.
When COVID was around we were at Disneyland Paris and Magic Breaks contacted us to make sure we were ok and re organised our transport home. Fantastic"
Thank you for your lovely review! You're loyalty means a lot to us!
Customer rating:
"Excellent service from Emma Sorensen , booked with her ladt holiday also ."
Thank you for your great review! We're delighted you're happy with Emma's service!
Customer rating:
"Emma was amazing. So helpful and great with advice. Communication and service was impeccable from start to finish. Would highly recommend 5 stars"
Thank you for your lovely review! Emma will be thrilled to read this!
Customer rating:
"Great service from the customer agent Leah who was very helpful, but I had problems when our chat and booing process including the card payment link crashed on the dot of 10pm, presumably because that is the chat cut off time, but extremely frustrating. Fortunately Leah was still on line by email and..."
Thank you for your feedback! We're really pleased Leah was able to assist and complete your booking. We understand your frustration caused by the disconnection, this will be due to a technical issue rather than the time. We apologise for the inconvenience caused.
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