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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reviews we receive.

In 2018 we were delighted to be awarded a Gold Trusted Merchant status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Very friendly, patient and helpful :) Read more
Support team reply: Thank you for taking the time to leave a review. We are pleased to hear that our team were such a great help and we hope you have a magical holiday to Disneyland Paris.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Booking was really easy, straight forward and simple. The added extra of the Mickey Mouse phonecall is amazing too. Kids are so excited. Read more
Support team reply: Thank you for your review. We are thrilled to hear that your booking experience was stress-free and that you were pleased with the Mickey Call that we offer. We wish you and your family a magical trip to Disneyland Paris.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Everything was very straight forward. My daughter-in-law recommended you and I was not disappointed Read more
Support team reply: Thank you for your positive feedback. It is great to hear that your booking experience was straightforward and you were happy with your daughter-in-law's recommendation. We hope that your holiday to Disneyland Paris is magical.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: excellent Read more
Support team reply: Thank you for your 5* review. We hope you have a magical time at Disneyland Paris.

Your experience in booking Disneyland Paris with MagicBreaks | Rating:
Customer comment: Left a message, and they returned the call.
They corrected any mistakes straight away.
Very polite
Had patience and listened.
And very helpful.
Read more
Support team reply: Thank you for taking the time to leave a review. We are happy to hear that any mistakes were rectified quickly and that our team were very helpful. We are so pleased that you had a great time and we hope to hear from you again soon.

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Magic Breaks by World Travellers is an Accredited Body Member of The Freedom Travel Group Ltd, ATOL 6042.

The Freedom Travel Group Ltd is part of the Thomas Cook Group.

 

Your Financial Protection
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

 

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