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We take your feedback seriously, your experience is very important to us.

We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.

This year we were delighted to be awarded a Gold Trusted Service Award by Feefo, for consistently achieving a score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking with MagicBreaks | Rating:
Customer comment: Dave was fantastic with all his help glad we booked through magic breaks will definitely recommend Read more
Support team reply: Thank you for your 5* review. It is great to hear that Dave was such a great help and we thank you for recommending us. We wish you a magical trip.

Your experience in booking with MagicBreaks | Rating:
Customer comment: I spoke Belinda from
Magic breaks and she was so helpful. She got us the best deal and give great customer service. Definitely would book again with magic breaks.
Read more
Support team reply: Thank you for your positive review. We are thrilled to hear that Belinda managed to get you a great deal and provided you with a great service. We are so pleased that you would book with us again and we wish you a magical holiday!

Your experience in booking with MagicBreaks | Rating:
Customer comment: Sophie was brilliant- very helpful Read more
Support team reply: Thank you for your positive feedback. We are so pleased to hear that Sophie provided you with a great service and was very helpful. We hope you have a magical holiday!

Your experience in booking with MagicBreaks | Rating:
Customer comment: Excellent service from magic breaks. Very polite staff , fantastic customer service Read more
Support team reply: Thank you so much for your 5* review. We are thrilled to hear that our team provided you with a great service and were very polite. We hope you have a magical holiday!

Your experience in booking with MagicBreaks | Rating:
Customer comment: Third book of with Magic Breaks, great value for money and always easy to deal with! Read more
Support team reply: Hi there, thank you for choosing MagicBreaks and for sharing your experience booking with us, we are glad to know that you found our prices competitive!

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

We remain at your disposal should you have any questions in the meantime.

Kindest regards,
Christina


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